sreehari's CV
sreehari thaikkottathil
Senior Credit Controller - Credit Controller - Collections Specialist
Profile summary
Senior Credit Controller with 16 years shaping order-to-cash, credit risk assessment, and working capital outcomes. Recognized for lowering days sales outstanding and directing multi-million dirham receivables portfolios across GCC markets. Committed to maintaining robust financial controls, compliance, and strong commercial relationships.
Career highlights
Working Capital Improvement: Reduced Days Sales Outstanding from 134 days to 93 days, delivering a 31 percent improvement in working capital performance at Henkel Polybit LLC.
Portfolio DSO Reduction: Decreased Days Sales Outstanding from 133 days to 42 days, achieving a 68 percent reduction for Al Fanar General Contracting LLC.
Collection Efficiency Optimization: Lowered Days Sales Outstanding from 44 days to below 35 days, delivering a 20 percent improvement in collection efficiency at Dussmann Gulf LLC.
Delinquent Debt Recovery: Recovered 145,000 from an aged 200,000 delinquent receivables portfolio through structured negotiations at Abu Dhabi National Hotels Compass.
Key skills
Professional experience
Shaped the order to cash strategy, steering monthly receivables portfolios covering customer accounts and credit operations. Directed treasury and risk workflows while reporting financial metrics directly to executive leadership.
- Lowered Days Sales Outstanding by 18% within six months through collection strategies and account prioritization.
- Evaluated customer financial profiles and administered credit facilities with approval authority to release credit above approved limits.
- Managed Letter of Credit transactions, monitored Bank Guarantees, and supported Supply Chain Finance initiatives to strengthen working capital.
- Supervised and coached a credit control team, focusing on collection efficiency.
Directed the credit control function reporting directly to executive leadership, overseeing a portfolio exceeding 2 million across more than 270 customer accounts. Established department procedures and monitored exposure for key strategic accounts including Noon.
- Restructured the department by redesigning management reporting using interactive dashboards to track ageing, collections, and cash receipts.
- Developed automated invoicing and dunning processes to maintain collection consistency and resolved invoice discrepancies with operations and customer service.
- Introduced external recovery partnerships for overdue accounts and performed detailed customer credit reviews.
Guided credit control workflows across retail, infrastructure, and distribution sectors, administering a receivables portfolio with SAP FSCM, managing trade credit insurance reconciliations, export Letters of Credit, and Bank Guarantee monitoring.
- Reduced DSO from 134 days to 93 days, achieving a 31 percent improvement in working capital performance.
- Increased secured payment coverage from 25 percent to 70 percent through revised credit terms and improved collection controls.
- Developed live SAP reporting for field sales teams, eliminating manual credit status requests and accelerating order release.
Reported directly to executive leadership while directing two accounts receivable professionals, managing financial operations across education, healthcare, retail, hospitality, and corporate sectors.
- Reduced Days Sales Outstanding from 44 days to below 35 days, delivering a 20% improvement in collection efficiency.
- Administered customer reconciliations, payment follow-ups, dispute resolution, and cash allocation activities.
- Monitored Bank Guarantees and Performance Bonds to ensure contractual compliance and minimize financial risk.
- Achieved a 68 percent reduction in Days Sales Outstanding, decreasing DSO from 133 days to 42 days.
- Implemented handheld billing and payment collection technology, enabling invoice generation and payment receipt during customer visits.
- Recovered 145,000 from an aged 200,000 delinquent receivables portfolio through structured negotiations.
- Negotiated customer repayment schedules while maintaining positive client relationships.
- Maintained a 90 to 95 percent recovery rate within the 30 to 60 day delinquency bucket.
- Conducted customer visits, verified documentation, and maintained accurate collection records.
- Maintained a 90 to 95 percent recovery rate within the 30 to 60 day delinquency bucket.
- Conducted customer visits, verified documentation, and maintained accurate collection records.
Education
Finance
Finance
Languages
English · Professional
Hindi · Professional
Malayalam · Professional
Tamil · Intermediate
Urdu · Basic